Frequently Asked Questions
Everything you need to know about shopping with Gracia Fashion.
What is your shipping policy?
We offer standard and express shipping worldwide. Standard shipping typically takes 5-7 business days, while express delivery arrives within 2-3 business days.
How do I return or exchange an item?
You can return or exchange any unworn item with original tags within 30 days of delivery. Visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order status?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Are your materials sustainably sourced?
Gracia Fashion is committed to ethical sourcing. We work closely with manufacturers who prioritize organic fabrics and fair labor practices to minimize our environmental footprint.