Returns & Exchanges
At Gracia Fashion, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return or exchange any unworn, unwashed merchandise within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Gracia account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging with all designer tags attached, ensuring the packing slip is included inside the box.
- 3.Ship the Package
Affix the prepaid shipping label provided in your email to the outside of the parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
